Privacy Policy

1. Introduction

Javad Fahali Real Estate ("we", "us", or "our") is committed to protecting the privacy of visitors and clients who use our website and services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data. By using our website or submitting a form, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us through our forms, including:

• First and last name
• Email address
• Phone number
• Service preferences and inquiry details
• Preferred appointment date and notes

We may also automatically collect technical data such as your IP address, browser type, device type, and pages visited for analytics and security purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Schedule and confirm appointments
• Send newsletters and market updates you have requested
• Send SMS messages to users who have voluntarily opted in, for real estate inquiries, property information, appointment reminders, follow-ups, and related services
• Improve our website, services, and client experience
• Comply with legal and regulatory obligations

4. SMS Privacy & Consent

Users who voluntarily opt in by checking the SMS consent box on our forms may receive SMS communications from Javad Fahali Real Estate, including real estate inquiries, property information, appointment reminders, follow-ups, customer support, and related real estate services. SMS consent is completely optional and is not required to submit a form or to receive real estate services.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for their marketing purposes.

Message frequency varies. Message and data rates may apply. You may withdraw your SMS consent and opt out at any time by replying STOP to any message or by contacting us using the details below. For assistance, reply HELP. Consent is not a condition of purchase.

5. Cookies & Tracking Practices

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies are small data files stored on your device. We may use both session and persistent cookies. You can choose to disable cookies through your browser settings, though some features of the website may not function properly without them. We may also use third-party analytics tools that collect technical information such as your IP address, browser type, device type, and pages visited.

6. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Information submitted through our forms is stored securely and accessed only by authorized personnel and trusted service providers who assist us in operating our business. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who assist us in operating our business and delivering services (such as customer relationship management and appointment scheduling), provided they agree to keep your information confidential. We may also disclose information when required by law. Mobile information and SMS opt-in consent are not shared with third parties for their marketing purposes.

8. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information. You may also unsubscribe from our newsletter at any time using the link in any email or by contacting us. You may withdraw your SMS consent at any time by replying STOP to any message. To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Phone: 778-246-0535
• Email: ahvisa.mir@gmail.com
• Address: 928 Davie St, Vancouver, BC